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Post Info TOPIC: Garage Door Opener problem


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Garage Door Opener problem


Hello All,

Out of the blue our garage door opener refused to CLOSE the door.

It still opens the doors without a problem

When the door is disengaged from the trolley/motor and the door is closed -the trolley works normally and travels back and forth along the track no problem (and as I mentioned - it still opens the door easily)

I cleaned the roller tracks -nothing of consequence found

I verified all the rollers were spinning freely

The door has not been hit, the door panels are quite level, the door itself rolls up and down freely - and even the wife can open/close it easily and she's got near zero muscle power. It's a aluminum type door (vs a old-time wooden one which used to be quite heavy)

I did find a couple of loose bolts - got them tighten up again - but did not help.

This model door opener is at least 15 years old and has 4 controls for adjustment:

2 are for travel Limit (DISTANCE) (1 for up and 1 for down)

2 are for 'Force' (how much pressure is applied to open/close door ( 1 for up & 1 for down)

I have spent a good 2-3 hours playing with adjustments & the darn thing is still laughing at me

Ideas anyone?

thx

Dagnabit



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Dagnabit


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Hey Dagnabit, first of all WELCOME to Handyman. Now to your problem - - - will the door close if you help get it started by hand? Any time mine did that, it was usually just a matter of tweeking the adjusting screws and I was good to go but it looks like that's not the case in your "case". Also does it only do it with the remote control or don't you have a manual button somewhere also? What about the batteries in the remotes??? OK, I'll s'hup cause I'm outa iddees.

Meller/Em

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Welcome to the group

What does it do when it wont close the door?...Does the head unit sound like its laboring etc?...Does it come part way down? Does it reverse itself when it stops?.

BTW...I just installed a new 1hp Genie on my garage....They have come a long way over the years. No limit switches anymore, has a thing that tells you when the door is shut when you leave, motion detector, so the light comes on when you walk into the garage.....Plus, I got it on a Black Friday sale for $199...cant beat that

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Since you're already done all the basics to ensure the door isn't hanging up, it's time to move to adjustments.

If the only thing it won't do, is close the door, except when it's disconnected from the trolley. The only adjustment that should be tried is to increase the closing force. That's the only one not working. If the other settings are fiddled with, and get out of whack, then it'll do all kinds of strange things and it'll be a bear getting it to work right again. Been there, done that.

It might have slowly vibrated out of adjustment over time, the closing force sensor has gotten weak, or the "brain" of the opener simply isn't registering closing force properly.

Lastly, WELCOME to the forum!

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Dale,

Farwell, Michigan

Wheel Horse:
C-Horse (part C-141, part Commando 800)
C-101SS


Kubota BX-2670 w/50" blower & 60" mower



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Hey 3 R

The down force was the 1st thing I went for - before all the other stuff - this issue is completely counter-intutitve. Ive come to believe that all instruction books were written by engineers - FOR OTHER engineeers.

But by now the adjustments ARE likely all out of whack. Was just out there and thought i had it all figured out but I wasn't happy that the trolley (with door open) was beyond the 'relax' point - turned one adjustment one full turn (travel distance) - and once again it's acting up - Grrrr

Gonna give it another go tomorrow -in daylight.

Appreciate the welcome and advice - stay tuned - lol

Dag

 



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Dagnabit


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Poncho

thx for the welcome and speedy reply.

The door acts up both with the remote built into the car AND the one mounted in garage.

The motor and trolley track do not sound as if their laboring.

Batteries - well I would have figured if it had the juice to signal/start the motor...(but THAT's just the thing that could have fooled me <it apparently doesn't take much>) but both remotes get same result - so i'm ruling that out for now.

Earlier today the door would move about 4" when closing. After more fiddling it went 1/2 way down. More 'adjustment' and went all the way but i was unhappy with fact the open position was putting a strain on the cable when in open position (this is when you're supposed to leave well enough alone - but nooooooo - too easy I guess)  alas the battle now continues - I made another tweak and it's back to being a problem...

gonna get it tomorrow - now it's the principal of the thing

Dag

 



-- Edited by Dagnabit on Tuesday 10th of December 2013 08:27:12 PM

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Dagnabit


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Ok - Mr 'First Responder'

Thx for the welcome and the tip on the new ones

I'm either cheap or stubborn about keeping things alive ('cause they SHOULD be built that way) - and 'cause I know plenty of times it's something simple I overlook which is the answer. Example:  I was online with tech support regarding a simple email issue this evening - they strung me along for an HOUR before asking for money to fix 100 things wrong with my PC - problem is they didn't know it recently got new operating system , new mother board and new hard-drive , and this Dell is less than a year old - (boy, what a drama queen/whiner huh?)

Bottom line -  I'm not close to hitting the store yet - although it's tempting.

 

As i said - THANKS

Dag

 



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Dagnabit


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Dag, unless you've already done it, I'd sure replace the batteries in the remotes. Sure would be a cheap try anyhow - - ya never know yanno?

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Dagnabit wrote:

Ok - Mr 'First Responder'

Thx for the welcome and the tip on the new ones

I'm either cheap or stubborn about keeping things alive ('cause they SHOULD be built that way) - and 'cause I know plenty of times it's something simple I overlook which is the answer. Example:  I was online with tech support regarding a simple email issue this evening - they strung me along for an HOUR before asking for money to fix 100 things wrong with my PC - problem is they didn't know it recently got new operating system , new mother board and new hard-drive , and this Dell is less than a year old - (boy, what a drama queen/whiner huh?)

Bottom line -  I'm not close to hitting the store yet - although it's tempting.

 

As i said - THANKS

Dag

 


 

Dell, 'nough said about the computer....  biggrin

 

A little goes a long way on those screws, and I'm with you, it should never be stopped under tension.  If it is, then the trolley is hitting the stop and the up force limit is kicking in.  Reduce the up travel just a touch, like 1/8 of a turn.  It's real easy to get travel off by a foot or more with those screws.



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Dale,

Farwell, Michigan

Wheel Horse:
C-Horse (part C-141, part Commando 800)
C-101SS


Kubota BX-2670 w/50" blower & 60" mower



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Wednesday AM update

We're looking a-ok after some control knob adjustments this AM. Could be the drop in temps, or luck, or persistence - but at the moment I'm good to go.

Glad you guys chipped in - much appreciated.

John ~ Dagnabit

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Dagnabit


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We try harder than most Forums hahahahaha Wish we could have had the magic cure but I do know that a sudden cold weather drop would always cause my florescent lights in the shop to act up and take forever to come on. You might be onto something there, Dag.

Don't hesitate to drop in anytime - - - - we chew the fat a lot also, but have never managed to change the course of World Events. Have a great Holiday Season.

Em

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"Life is a Poem - - it has Rhyme and Reason" author: Me



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Mello Yello wrote:


 drop in anytime - - - - we chew the fat a lot also, but have never managed to change the course of World Events.
Em


 We haven't? 



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Dale,

Farwell, Michigan

Wheel Horse:
C-Horse (part C-141, part Commando 800)
C-101SS


Kubota BX-2670 w/50" blower & 60" mower



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Posts: 6
Date:

 

we chew the fat a lot also, but have never managed to change the course of World Events. Have a great Holiday Season.

Em

++++++++++++++++++++++

 EM

Apparently you've forgotten the 'Butterfly Effect'  smile

 

Happy Holidays to all you guys

Dag

 

 

 

 



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Dagnabit


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Forgetting is one of my - - - er uh, I forgot where I was going with this ?

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Uhhhhhh.................. confuse



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Dale,

Farwell, Michigan

Wheel Horse:
C-Horse (part C-141, part Commando 800)
C-101SS


Kubota BX-2670 w/50" blower & 60" mower



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well dadburnit welcome dagnabit.

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